Privacy Policy

This policy explains how Pair of Aces Stables handles the personal information you give us when you book, enquire, or take part in lessons and activities.

1. What we collect

• Contact details: name, email address, and phone number, so we can confirm and manage your booking.
• Rider details: the rider's name, age, riding experience, and any information you choose to share about health or additional needs, so we can match the rider to a suitable horse and lesson and keep everyone safe.
• Payment details: where you pay online, payment is handled by our payment provider; we do not store your card number.

2. How we use it

• To manage your booking: confirmations, reminders, and changes to your lesson.
• To run lessons safely: sharing relevant rider details with the instructor taking the lesson.
• To reply to enquiries you send us.
• To keep basic records of lessons and payments, as we are required to for accounting purposes.

We will only send you marketing messages where you have agreed to receive them, and you can opt out at any time.

3. Who we share it with

We do not sell your information. Your details are stored in the booking and yard-management system we use to run the business, and payment details are processed by our payment provider. We only share information beyond that where the law requires it.

4. How long we keep it

We keep booking and lesson records for as long as needed to run the business and meet legal and accounting obligations, then delete or anonymise them.

5. Your choices

You can ask us at any time to see the information we hold about you, to correct it, or to delete it where we no longer need it. To make a request, or to ask anything about this policy, please contact us using the details below.

6. Contact for data requests

You can reach us at: 3400 Holcomb Ranch Ln , Reno, NV, 89521 · 7752567243 · liz@pairofacesstables.com.